Privacy Policy

DATA PRIVACY POLICY

The Exotic Whip Store is committed to the security of your data and of course here in our official store it is no different. We keep your information in the strictest confidence!

We prioritize the privacy and security of our customers throughout the entire browsing and purchasing process on the website. All registered data (name, address, CPF) will never be sold or exchanged. Some data, necessary for logistics companies and payment methods to process the billing and shipping of your order, will be disclosed to third parties when such information is required for the delivery and billing process. Your personal data is essential for your order to arrive safely.

We use cookies and information about your browsing habits to create a profile of the audience that visits the website, so that we can improve our services, products, and content. All this is in accordance with the regulations of the General Data Protection Act. Throughout this process, we keep your information completely confidential.

What is the LGPD?

The General Data Protection Law (Law No. 13.709/2018) regulates the processing of personal data of customers and users by public and private companies.

What are personal data?

Personal data is any information capable of identifying you and/or any natural person. In other words, personal data is considered not only those that immediately identify a person (such as name, surname, CPF, RG, CNH, Work Permit, passport and voter card), but also those that, when combined with other data, make a person identifiable. Data such as gender, age, phone number, and e-mail, although not capable of immediately identifying someone, when combined make the person identifiable.

What is data processing?

It is the term used by the LGPD that summarizes everything that a company can do with personal data that it has access to, such as collection, qualification, sharing, and deletion.

What are cookies?

They are small text files sent to your browser, containing records about your behavior when accessing a website, but which do not store personal data or affect your device's system. We use cookies, pixels and other technologies to recognize your browser or device, learn more about your interests, present essential services, improve your browsing experience, and also to prevent fraudulent activities and improve your security in the purchase process in our store.

Session Cookies

Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close your browser.

Persistent Cookies

Persistent cookies are used to measure the effectiveness of our website, as well as to remember your website preferences, and remain on your desktop or mobile device even after you close your browser or perform a restart. We use such cookies to analyze user behavior and establish patterns, in order to improve the functionality of our website for you and others who visit it. These cookies also allow us to offer targeted advertisements and measure the effectiveness of our website, in addition to the functionality of such advertisements.

How are third-party cookies used?

We use the necessary analysis and marketing tools for the operation of the website.

How do we use the personal data we collect?

You are aware that you provide information voluntarily and consciously through the acceptance of the page’s cookies, as well as when placing an order on the website and/or registering on our website. When you complete the registration and/or fill out the form offered by Exotic Whip, including on the websites operated by it, certain Personal Data requested will be kept confidential and will only be used for the purpose that motivated the registration, not being disclosed to third parties, except in compliance with judicial orders and/or issued by public authorities.

To keep this data secure, we recommend that you never provide your website access data (login and password) to third parties, even if they are friends and relatives. In the event of suspicion or confirmation of unauthorized access, immediately log in to your customer area and change the password.

For how long do we use the personal data we collect?

Personal Data is stored only for the time necessary to fulfill the purposes for which it was collected, unless there is another reason for its retention, such as compliance with any legal, regulatory, contractual obligations, among others.

What are your rights?

You have the right to request from Exotic Whip information regarding the processing of your personal data, through the requests below:

Confirmation of the existence of processing of your personal data and access to the data;
Correction of incomplete, inaccurate or outdated data;
Anonymization, blocking or deletion of unnecessary data;
Portability of data to another service or product provider;
Information about data sharing;
Information about the possibility of not providing consent;
Revocation of consent;

For any of the requests listed above, you should contact Exotic Whip using the contact information provided.

Changes to our privacy policy will be duly communicated in this space.

Exotic Whip guarantees that it uses your personal data for billing, payment, and order content purposes only, and is not disclosed under any circumstances. Regarding data traffic security, all navigation on our website, as well as transactions involving payment, will be encrypted using the SSL (Secure Socket Layer) technology.

Security certificates

GOOGLE SAFE BROWSING PLUGIN: Google has a system for evaluating secure browsing, examining billions of websites daily.

SSL CERTIFICATE: The SSL digital certificate is the highest level of security and is mandatory for all websites that transmit data.