PRIVACY POLICY

DATA PRIVACY POLICY

Exotic Whip is committed to the security of your data, and of course, our official store is no different. We keep your information completely confidential!

We prioritize the privacy and security of our customers throughout the browsing and purchasing process on our website. All registered data (name, address, CPF) will never be sold or exchanged. Some data, necessary for logistics companies and payment providers to process your order and delivery, will be shared with third parties only when required for these purposes. Your personal data is essential to ensure your order arrives safely.

We use cookies and browsing information to create a profile of the audience visiting the site so that we can improve our services, products, and content, all in accordance with the General Data Protection Law (LGPD). Throughout this process, we maintain your information in strict confidence.

What is the LGPD?

The General Data Protection Law (Law No. 13.709/2018) regulates the processing of personal data of customers and users by public and private companies.

What are personal data?

Personal data is any information capable of identifying you and/or any individual. This includes data that identifies a person immediately (such as name, surname, CPF, ID, driver’s license, passport, and voter registration) as well as data that, when combined with other information, can make a person identifiable. Information such as gender, age, phone number, and email, even if not immediately identifiable, can collectively identify a person.

What is data processing?

Data processing, as defined by the LGPD, refers to everything a company can do with the personal data it has access to, including collection, classification, sharing, and deletion.

What are cookies?

Cookies are small text files sent to your browser containing records of your behavior when visiting a website. They do not store personal data or affect your device. We use cookies, pixels, and other technologies to recognize your browser or device, learn more about your interests, provide essential services, improve your browsing experience, prevent fraudulent activity, and enhance security during purchases on our store.

Session Cookies

Session cookies are temporary cookies used to remember you during your visit to the website and expire when you close your browser.

Persistent Cookies

Persistent cookies are used to measure the effectiveness of our website and remember your preferences. They remain on your desktop or mobile device even after closing your browser or restarting. We use these cookies to analyze user behavior, establish patterns, and improve our website’s functionality for you and other visitors. These cookies also allow us to offer targeted ads and measure their effectiveness.

How are third-party cookies used?

We use analytics and marketing tools necessary for the website’s operation.

How do we use the personal data we collect?

You are aware that you provide information consciously and voluntarily by accepting the website’s cookies, placing an order, and/or registering on our website. When you register or fill out a form on Exotic Whip, certain personal data will be kept confidential and used only for the purpose for which it was collected, never shared with third parties except to comply with court orders or requests from public authorities.

To keep this data secure, we recommend that you never share your login credentials with third parties, even friends or family. In case of suspected or confirmed unauthorized access, immediately log in to your account and change your password.

How long do we keep personal data?

Personal data is stored only as long as necessary to fulfill the purposes for which it was collected, unless another reason requires its retention, such as compliance with legal, regulatory, or contractual obligations.

What are your rights?

You have the right to request information from Exotic Whip regarding the processing of your personal data, including:

Confirmation of the existence of data processing and access to your data;
Correction of incomplete, inaccurate, or outdated data;
Anonymization, blocking, or deletion of unnecessary data;
Portability of data to another service or product provider;
Information about data sharing;
Information about the possibility of not providing consent;
Revocation of consent.

For any of the requests above, you should contact Exotic Whip using the contact information provided on the website.

Exotic Whip ensures that your personal data related to shipping, payment, and order content is used solely for processing orders and is never shared under any circumstance. Regarding data traffic security, all browsing on our website and any payment transactions are encrypted using SSL (Secure Socket Layer) technology.

Security Certificates

GOOGLE SAFE BROWSING SEAL: Google has a system for evaluating safe browsing, examining billions of websites daily.
SSL CERTIFICATE: The digital SSL certificate is the highest security standard and is mandatory for all sites that transmit data.