{"id":130,"date":"2026-03-10T13:33:14","date_gmt":"2026-03-10T13:33:14","guid":{"rendered":"http:\/\/exoticwhip.4am-test.de\/?page_id=130"},"modified":"2026-04-20T02:02:09","modified_gmt":"2026-04-20T02:02:09","slug":"exchange-and-return-policy","status":"publish","type":"page","link":"https:\/\/casadochantilly.com.br\/en\/politica-de-trocas-e-devolucoes\/","title":{"rendered":"Return and Exchange Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"130\" class=\"elementor elementor-130\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ddc4bb2 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"ddc4bb2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f410ef\" data-id=\"4f410ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ad1a31 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0ad1a31\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return and Exchange Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3194e4 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"b3194e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/casadochantilly.com.br\/en\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Return and Exchange Policy<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aca6e7a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aca6e7a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b1850b\" data-id=\"1b1850b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4eb86dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4eb86dc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3be93a2\" data-id=\"3be93a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad8de79 elementor-widget elementor-widget-html\" data-id=\"ad8de79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<h3>Return and Exchange Policy<\/h3>\n\n<p>Hello! Here are some tips if you need to exchange or return one of our products.<\/p>\n\n<p>See here the cases in which you may need to make a replacement or return:<\/p>\n\n<h3>Return Policy<\/h3>\n\n<p>If you received a product and were not satisfied, it did not serve you well, or you regretted the purchase, you can request a refund within 7 (seven) business days. To do this, the order must be in its original packaging, without any signs of use, and with all the items and accessories received.<\/p>\n\n<p>To request the exchange, simply send an email to <strong>info@getugasto.com.br<\/strong>, By informing the number of your order and attaching images of the product showing that no use has been made of it.<\/p>\n\n<h3>Exchange Policy<\/h3>\n\n<p>If you received a product different from the one purchased on our website or without any accessories, please contact us via our email: <strong>info@getugasto.com.br<\/strong>. This request must be made within a maximum of 7 (seven) business days after receipt of the product.<\/p>\n\n<p>To prove the error, we request that photos of the product received are sent, as well as the order number. We will analyze the photos and, if the error is confirmed, we will initiate the exchange process at no additional cost to the customer. In the case of a size error, it is important to also photograph the label.<\/p>\n\n<h3>Defect in the product received<\/h3>\n\n<p>If you identify any type of manufacturing defect, you will have 90 (ninety) days from delivery to request a replacement or a refund.<\/p>\n\n<p>To prove the defect, we request that photos of the product be sent along with the order number of the product. We will analyze the photos and, if the error is confirmed, we will initiate the process of repairing the product.\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Trocas e Devolu\u00e7\u00f5es Home Pol\u00edtica de Trocas e Devolu\u00e7\u00f5es Pol\u00edtica de Trocas e Devolu\u00e7\u00f5es Ol\u00e1! Aqui temos algumas dicas se precisar fazer uma troca ou devolu\u00e7\u00e3o de um dos nossos produtos. Veja aqui os casos em que voc\u00ea pode precisar realizar uma troca ou devolu\u00e7\u00e3o: Pol\u00edtica de Devolu\u00e7\u00e3o Se voc\u00ea recebeu um produto [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-130","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/casadochantilly.com.br\/en\/wp-json\/wp\/v2\/pages\/130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casadochantilly.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casadochantilly.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casadochantilly.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/casadochantilly.com.br\/en\/wp-json\/wp\/v2\/comments?post=130"}],"version-history":[{"count":1,"href":"https:\/\/casadochantilly.com.br\/en\/wp-json\/wp\/v2\/pages\/130\/revisions"}],"predecessor-version":[{"id":3550,"href":"https:\/\/casadochantilly.com.br\/en\/wp-json\/wp\/v2\/pages\/130\/revisions\/3550"}],"wp:attachment":[{"href":"https:\/\/casadochantilly.com.br\/en\/wp-json\/wp\/v2\/media?parent=130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}